Solutions
Everything You Need, Managed
Everything you need, managed. Choose services, pick a platform, select your service level.
How It Works
From services to platform to reliability — your stack, fully managed.
Choose Services
Pick the managed services your team needs — databases, monitoring, CI/CD, and more.
Pick a Platform
Run on Natron Cloud, your own infrastructure, or bring your own cloud provider.
Select Service Level
Choose the SLA and support tier that matches your reliability requirements.
Managed Services
Six categories of fully managed infrastructure — so your team ships product, not patches.
Platforms
Run anywhere — our managed cloud, your own hardware, or bring your cloud provider.
Support Tiers
Choose the support level that matches your operational needs — independent of your infrastructure and availability configuration.
Basic
- Response Time (P1)
- Best Effort
- Support Hours
- Best Effort
- Channels
- Portal, Email, Phone
- Priority Handling
- 7×24 Upgrade Possibility
Standard
- Response Time (P1)
- Next Business Day
- Support Hours
- 5×8
- Channels
- Portal, Email, Phone
- Priority Handling
- 7×24 Upgrade Possibility
Premium
- Response Time (P1)
- 4 hours
- Support Hours
- 5×8
- Channels
- Portal, Email, Phone
- Priority Handling
- 7×24 Upgrade Possibility
Enterprise
- Response Time (P1)
- 4 hours
- Support Hours
- 5×13
- Channels
- Portal, Email, Phone
- Priority Handling
- 7×24 Upgrade Possibility
Basic | Standard | Premium Recommended | Enterprise | |
|---|---|---|---|---|
| Response Time (P1) | Best Effort | Next Business Day | 4 hours | 4 hours |
| Support Hours | Best Effort | 5×8 | 5×8 | 5×13 |
| Channels | Portal, Email, Phone | Portal, Email, Phone | Portal, Email, Phone | Portal, Email, Phone |
| Priority Handling | ||||
| 7×24 Upgrade Possibility |
Ready to simplify your infrastructure?
Talk to our team about the right combination of services, platform, and service level for your needs.